Assistant Manager – Consumer Health || Chennai

5 - 7 Years
Chennai

Job Description

 Dear Candidate,

Greetings from Medi Assist,

We have a premium vacancy for Asst.Manager - Client servicing at Chennai locations. Please refer below JD

Job Description:
  • Planning and supervising changes and managing the daily operations of client service.
  • Setting up and meeting performance goals and targets.
  • Maintaining current knowledge of industry new developments, productions, and involvement in network
  • Expanding business by offering other/newer services of MAHS.
  • Recording statistics, performance levels and feedback of clients and preparing the reports.
  • Methodical closure of any new account, re-organizing the SLAs of Existing accounts, Updating of SLAs,T&C, etc. to HO/IT
  • Ensuring Hassle free delivery of agreed services to the corporate by effective coordination with the HO OPS Team.
  • Client testimonials
  • Ensuring MIS, Utilization Reports & other services for customer delight are delivered promptly to the customer
  • Retention and renewal of contract
  • Responsible to monitor key performance indicators
  • Responsible for corrective and preventive action
  • Corporate presentations.
  • Retention of clients.
Skills & Experience:

  • Prior experience in end to end client servicing / managing key accounts.
  • Should have been TL or Assistant Manager in current role.
  • Should have handled a team.
  • Experience in BPO/ IT/Insurance or CRM is preferred.

Personal Attributes:

  • Drive for results and decision Making skills
  • Excellent communication, client service and interpersonal skills.
  • Exceptional analytical and listening skills.
  • Ability to develop and motivate staff.
  • Great confidence and an excellent business sense.
  • Should be able to set, satisfy, and exceed targets.
  • Team Management.
  • Notice period 15 Days to Immediate

Interested candidates can apply directly

Salary: INR 4,00,000 - 6,00,000 PA.

Industry:Other

Functional Area:Other

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Medi Assist Insurance TPA Pvt. Ltd

www.medibuddy.in
View Contact Details+

Recruiter Name:K Vidyadhar Reddy

Contact Company:Medi Assist Insurance TPA Pvt. Ltd